Smart Cleaners App

summary
Conceptualize a "Smart Dry Cleaners" App interface, and provide detailed user flow and wireframes.
Platform
Mobile App
year
2018
timeline
1 week
Problem statement
Taking clothes to the cleaners is time consuming, and can clash with people's busy schedules. Paper tickets can get lost, clothing items mixed up, and drop-off and pick-up times are too restrictive.
How might we...
  • Allow the user to create and track orders, and manage their account information;
  • Give the cleaners and users a way to keep track of different orders and clothing items directly in the app;
My role

As the UI/UX Designer on this project, I:

  • Created user journeys, personas and use cases;
  • Created wireframes for different workflows.